Limited Warranty

This Limited Warranty applies to lighting products purchased from UsArtHome. By purchasing and using our products, you agree to the terms outlined below.

1. Warranty Coverage

• UsArtHome provides a limited warranty covering manufacturing defects in materials and workmanship.
• This warranty applies to products used under normal residential conditions.
• Coverage begins from the date of delivery.

2. Warranty Period

• Standard lighting fixtures: 12 months limited warranty (bulbs excluded)
• Certain components (such as LED modules or drivers) may have different warranty periods as specified on the product page
• Warranty periods are not extended by replacement or repair

3. What Is Covered

• Manufacturing defects affecting functionality or structural integrity
• Electrical component failure under normal use conditions
• Verified defects present at the time of delivery or occurring during the warranty period

4. What Is Not Covered

• Damage caused by improper installation, misuse, or modification
• Normal wear and tear, including cosmetic aging or minor finish variations
• Damage caused by voltage fluctuations, power surges, or improper electrical setup
• Damage during handling after delivery, including self-installation without proper care
• Products used in commercial or non-standard environments unless specified

5. Customer Responsibilities

• Products should be installed following the instructions provided
• Customers should take care during installation and handling
• Original packaging is recommended to be kept for potential returns
• Proof of purchase is required for any warranty claim

6. Warranty Claims Process

• Claims should be submitted within the applicable warranty period
• Contact UsArtHome Customer Support with:
• Order number
• Description of the issue
• Photos or videos showing the defect
• UsArtHome may request additional information to properly assess the claim

7. Resolution Options

If a claim is approved, UsArtHome may, at its discretion:

• Provide replacement parts
• Replace the product
• Offer a partial or full refund where replacement is not feasible

The chosen resolution will depend on product availability, condition, and nature of the issue.

8. Shipping and Service Costs

• For verified defects, UsArtHome will cover reasonable replacement shipping costs
• Customers may be responsible for costs related to installation, removal, or reinstallation
• For non-warranty cases, repair or replacement may be offered at the customer’s expense

9. Limitations of Warranty

• This warranty applies only to the original purchaser and is non-transferable
• Liability is limited to the original purchase value of the product
• Indirect, incidental, or consequential damages are not covered to the extent permitted by law

10. Policy Updates

• UsArtHome reserves the right to update this Limited Warranty to reflect operational or regulatory changes
• Continued use of our products constitutes acceptance of the current warranty terms