Effective Date: April 2nd, 2026
These Terms of Service govern the use of the UsArtHome.com, operated by Art Craftsman Inc., ordering process, and related services. Throughout the site, the terms “we”, “us” and “our” refer to UsArtHome. By placing an order or using our services, you agree to these terms.
Account and Eligibility
- Users must be at least 18 years old or have legal authority to enter into a binding agreement.
- Account holders are responsible for keeping their login information secure and for any activity on their account.
- Please notify UsArtHome promptly if you suspect unauthorized access.
- UsArtHome may suspend or close accounts in cases of suspicious activity or violations of these terms.
2. Ordering and Cancellations
- Orders should be placed through the UsArtHome website or authorized sales channels.
- Payment confirmation is required before processing an order.
- Customers may request order cancellation before processing begins; UsArtHome will do its best to accommodate such requests.
- Once production or shipment starts, orders generally cannot be canceled or modified.
- UsArtHome reserves the right to correct errors in product information or pricing and may contact the customer if adjustments are needed.
3. Payment
- Payment must be completed at the time of purchase.
- Accepted methods include credit/debit cards, PayPal, Google Pay, and Apple Pay.
- All transactions are processed securely through PCI-compliant processors.
- Customers are responsible for any fees charged by their payment provider.
4. Shipping, Returns, and Warranty
- UsArtHome offers door-to-door delivery for most products; details are provided in our Shipping Policy.
- Customers are encouraged to review the Shipping Policy to ensure correct address and delivery arrangements.
- Returns and refunds are handled according to our Return Policy; customers should follow the authorized process.
- Lighting products are covered under the Limited Warranty; please refer to our warranty for details on coverage, claims, and resolution options.
- These policies are designed to protect both customers and products, while keeping the process smooth and transparent.
5. Product Use and Safety
- Lighting products should be installed according to the provided instructions.
- Customers should take care during installation and use.
- UsArtHome cannot assume responsibility for damages resulting from improper installation or unauthorized modifications.
- Ensure that electrical installations comply with local regulations for safe operation.
6. Intellectual Property
- All content on the UsArtHome website, including images, text, designs, and product specifications, is owned or licensed by UsArtHome.
- Users may not reproduce, distribute, or create derivative works without written permission.
- Any content submitted by users (reviews, images, or comments) may be used by UsArtHome for marketing or promotional purposes.
7. Limitation of Liability
- UsArtHome is not responsible for indirect or incidental damages resulting from website use or product handling, to the extent permitted by law.
- Liability for direct damages is generally limited to the purchase price of the product.
- Delays or losses caused by factors outside UsArtHome’s reasonable control, including shipping carriers, weather, or customs, are not covered.
8. Privacy and Data Use
- Customer information is collected and used according to our Privacy Policy.
- Personal data is used for order processing, customer support, and communications with consent.
- Customers are responsible for keeping their account information accurate.
9. Dispute Resolution
- If any issues or disputes arise from your order or use of our services, please contact UsArtHome Customer Support first.
- UsArtHome will work with you to resolve the issue in a fair and timely manner.
- If a resolution cannot be reached directly, both parties agree to pursue alternative dispute resolution methods, such as mediation or arbitration, before taking any other action.
- Customers are encouraged to raise claims promptly to ensure timely resolution.
10. Updates to Terms
- UsArtHome may update these Terms to reflect operational or regulatory changes.
- Continued use of the website or services indicates acceptance of the latest version.
